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Business Office Manager (Senior Living)

 Looking for an energetic Business Office Manager to join our team!

Greenfield Senior Living at Cross Keys
3152 Glassboro Cross Keys Rd.
Glassboro, NJ 08028


Summary: The Business Office Manager assists the community with the administration, management, and reporting of financial related matters and is the community’s in- house human resources support for the management team.  They are responsible for the accuracy, completeness and timeliness of financial information input to the home’s financial report; coordination and support of human resource processes and should follow the organization’s financial and accounting policies and procedures.


Qualifications:  This position requires a two-year associate degree, or three or more years experience in office management, including bookkeeping and human resources responsibilities.  Employee may be required to posses a valid First Aid card; excellent communication skills; good time management and organizational skills; and be computer literate with specific knowledge of Word, Excel, and Outlook.  This individual must be available for weekend coverage and all emergency situations on a rotating basis.

Excellent verbal & written communication, exhibits a caring and compassionate attitude 

Human Resources:

  • Set up and maintain personnel file and benefits  Program
  • Work with the Regional Director of HR and Director of Benefits as it pertains to team member inquiries surrounding benefits.
  • Assist with the processing of: Unemployment claims, Workman’s compensation claims, Hiring 
  •  Sort resumes as they come in and forward to appropriate department, Complete criminal back ground checks
  • Coordinate placement of recruitment ads with the support of the Regional Director of HR and Regional Director of Communication


  • Complete new team member record forms and forward to the GSL corporate office.
  • Maintain the payroll system at the community level through the use of the payroll system
  • Ensure that all payroll information is received by the GSL corporate office in a timely manner
  • Work in conjunction with the payroll specialist at the corporate office as it pertains to the payroll process
  • Handle all team members’ questions and make appropriate corrections after payroll checks have been distributed.

Resident Billing:

  • Support Executive Director in maintaining resident administrative files as per state standards and GSL expectations / best practices.
  • Track all resident charges and input directly into the Eldermark system
  • Work in conjunction with corporate office to ensure that all resident charges are up to date.
  • Support the Executive Director when responding to resident / family billing inquiries
  • Support the Executive Director when reviewing a copy of all resident bills and file in the resident’s administrative file
  • Assist the Executive Director with bad debt collections by verifying cash received


Accounts Payable:

  • Review all statements from vendors and reconcile any past due balances.
  • Answer and research all vendor’s inquiries and concerns.
  • Work in conjunction with the corporate office to maintain and code all office and miscellaneous invoices: utility bills, lease payments, capital improvements, etc.


Competitive wage & benefit package and career growth.


EOE / Pre-employment screening required

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